COPQ – Cost of Poor Quality
COPQ Cost of Poor Quality is the cost of ‘not doing it right the first time.’ It includes cost of lost goodwill, and expenses incurred in refund, replacement, rework, scrapping, etc.
COPQ Cost of Poor Quality is the cost of ‘not doing it right the first time.’ It includes cost of lost goodwill, and expenses incurred in refund, replacement, rework, scrapping, etc.
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